What Our Clients Say…
“I am writing to express my complete satisfaction with Laura Sawatzky as my mortgage broker ( TMG/The Mortgage Avenue ) and Colby Sawatzky as Mortgage & Financial Assistant. Throughout the entire process of buying my first home they were both extremely professional and conscientious. I always felt as though I was their only client. It was a real pleasure working with them and they were both very experienced. I would highly recommend them to anybody at the drop of a hat. Need I say more? I think not.””
“Over the past year I have worked with Laura assisting us with our project in south central British Columbia. Laura has proven herself to be a tremendous help and assisitance in all aspects of the financing requirements for our project. In addition she has taken upon herelf to offer whatever assistance, contact or advice to help our sales team move ahead. I would have to say that she has been a joy to work with and has gone above and beyond with regards to customer service. I would and have done so recommend Laura to business assiciates, friends and family without hesitation.”
“I have never before written a letter like this on an entirely unsolicited basis. However, in this case I was so impressed by the service excellence provided by Laura Sawatzky of TMG/The Mortgage Avenue that I felt compelled to go on record with my praise. She truly deserves it. In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that Laura Sawatzky did should be held up as an example for others to try to emulate.
What particularly impressed me about the level of service provided by Laura was that not only was her vast knowledge of the industry an incredible asset, she was always available 24 hours a day/7 days a week to answer any queries or concerns we had. With our busy lives, we needed Laura – she was proactive, mindful of our specific concerns and interests, and also communicated clearly and regularly with detailed follow-up with us every step of the way. Laura’s attention to detail, dedication and professionalism made this whole refinancing process a breeze! Laura secured us absolutely the best interest rate on both our mortgage and credit line which has now afforded us greater financial security and freedom. We were amazed that from start to finish, the whole refinancing process took less than two weeks to finalize! Furthermore, with Laura’s vast connections in the industry she also exceeded our expectations by introducing us to a new lawyer in Winnipeg that was intimately familiar with our mortgage lender, the complexities of matrix mortgages and to top it all off, had a substantially lower flat rate fee than our previous lawyer . . Laura Sawatzky of the TMG/The Mortgage Avenue exemplifies extraordinary commitment to excellence in customer service by always going the extra mile.”
“I am so grateful to you for all that you have done to help me get into my new home. I can’t believe all that you have done for me. Thank you for pulling so many strings and for just caring about me to the point of putting in extra hours.”
“Laura is proficient at what she does. Not only does she represent all of her clients in a professional manner in securing for them the best mortgage/lending rates possible, but she goes above and beyond to ensure their satisfaction from start to finish. All the clients I have referred to her have great things to report back!
In our industry we have to refer three people, if we refer one. We are not permitted to be partial in our referrals…this is the only part of the mortgaging I dislike. It is difficult to not insist on Laura, as I have learned first hand how choosing the wrong lender can compromise your clients position. I know that when a client chooses Laura, not only will she negotiate the best terms for them, but she will consider their financial future and their other financial goals prior to finalizing their transaction. It is not uncommon for me to hear that clients have not only remortgaged or refinanced with Laura, but that she has given them sound advise, based on experience and knowledge in her field, that will carry them into a well-planned and prosperous future. Add to this the fact that Laura makes herself available at all hours of the day and night, and has a unique ability to make clients feel they are her only and most important client, when in reality she is flanked by files upon files. Laura Sawatzky is deserving of this honor, as she truly is the best!”
“I had always dealt with the banks directly in getting a mortgage and had never enjoyed the process at all. Mortgages were like Greek to me and I never really understood what I was getting. Carla Fabian handled my mortgage renewal this year and I could not believe the difference in my experience. Carla gathered all my financial information and asked me what I needed my mortgage to do for me to address my financial needs. She then proceeded to educate me on the many options that were available to me and what each of them would do. From there I was able to make an educated decision on what direction I would like to take with my mortgage, based on my needs, not on the needs of the bank. She handled all the details, asking questions as needed, and all that was left for me to do was meet with the lawyer and sign the papers. There was no going from bank to bank and haggling over rates. I couldn’t believe the difference! I walked away feeling confident that I had the best rate and made the best choice for me, based on all the options that were available. I will definitely be calling Carla Fabian whenever I need to refinance or renew my mortgage and would highly recommend Carla.”
“Laura, thanks again for all your hard work and being on top of all calls and emails. You’ve demonstrated your professionalism and work ethic beyond all I’ve encountered of late.”
“We had the pleasure of working with Laura Sawatzky recently, acquiring a new mortgage for our home. We must say it was a pleasure working with Laura. She explained everything to us down to the last detail and didn’t keep us in the dark about anything.
In addition to not only providing excellent service she was able to offer a phenomenal rate of interest and helped us out with our extremely high payout penalty by pre-paying our mortgage for us and providing us with 3,000.00 cash back upon closing. Our payout penalty was reduced from just over 11,000.00 to 5,500.00.
Whenever we had any questions she was always on call to answer them no matter how trivial and was able to attend at our home for all meetings in the evenings and on the weekends.
We would strongly recommend Laura for anyone seeking a mortgage, re-mortgage or professional advice on these matters.”
“I am writing this letter in support of Laura Sawatzky of TMG/The Mortgage Avenue. I was referred to Laura by our lawyer when we experienced some difficulty obtaining an appropriate mortgage with our long time bank.
Laura was extremely professional and very reassuring in a very stressful time. She obtained a fantastic mortgage for us (much better than our bank was offering) and my husband and I were very grateful for her knowledge and insight.
I would not hesitate to refer everyone I have the opportunity too to her.”
“After purchasing several houses and investment properties over the past 17 years, dealing exclusively with the major banks has cost me a lot of money.
I recently re-negotiated two mortgages with Laura Sawatzky from The Mortgage Group. Not only did Laura offer me fantastic rates which will save me thousands of dollars over the term of the mortgages but made the entire process completely stress free.
Her extensive knowledge of the industry combined with her professionalism make Laura a perfect choice for anyone in need of a mortgage.”
“I contacted Laura Sawatzky to obtain a mortgage for me after being turned down from my bank and another broker. My friend highly recommended Laura. Laura was able to refinance my personal residence and also obtain a new mortgage for my purchase. I am extremely thankful for what Laura did for me and have referred numerous people to her.”
“Laura, I’m writing you to thank you for sending all our documents very quickly and for getting us a mortgage at an incredibly low interest rate. It was a pleasure to deal with you. You were extremely knowledgeable in the whole real estate transaction. Thank you for your job.”
“I contacted Laura after trying to refinance my mortgage with the same bank. My bank said no, I would not qualify and I could not refinance with another bank as my mortgage could not be paid out unless it was a bonafide sale. I contacted Laura and she was able to refinance my mortgage with the same bank and now I am saving over $800.00 per month and my mortgage can now even be paid out at any time.”
First Avenue Financial – Okotoks
205 – 15 McRae Street, PO Box 1483
Okotoks, Alberta T1S 1B4
Toll Free Fax: 1-877-758-1206
First Avenue Financial – Calgary
#304, 3016 – 5th Avenue NE
Calgary, Alberta T2A 6K4
Toll Free Fax: 1-877-758-1206